PawPrint Reflections logo

Frequently Asked Questions

 


Can I get other shapes/sizes than what is in the store?
Yes.  We receive custom orders for different shapes, sizes, and color combinations, and we do fulfill them if they are feasible.  If you have something else in mind, just contact us.  We will get back to you with feedback and a revised price for your custom piece.  

How much ash do you require?
Although we ask for about a tablespoon’s worth, we won’t even use that much. Ash expands in the hot glass, and just a very small portion will be sufficient.  The ash we do not use will be sent back to you when your piece is shipped.  The good news: if you hoped to spread your pet's ashes or keep it in an urn, you still can, while retaining a beautiful PawPrint Reflections memento on display!

Can I get an item embedded in the glass?
We recommend against it. Our process involves heating the glass to over 2000 degrees.  Most objects will be damaged or destroyed at that temperature.  Even objects that can withstand the temperature will cool at a different rate than the glass, and will most likely cause fractures.

Can I get the glass in the shape of my pet?  
Given the fact that our artwork is handmade, not mass-produced in molds, we do not have the ability to sculpt the molten glass into the shapes of specific pets.  In addition, gravity has its way with cooling glass, which can sometimes produce unpredictable results.  Although this is usually where the individual character of the artwork surfaces, it prevents the ability to create and maintain a specific and complex shape.

 
PawPrint Reflections bottom curve
©2007 Venetian Concepts, LLC. All rights reserved.